Privacy Policy

Last Updated: November 20, 2025

This Privacy Policy explains how Guangdong UBL Intelligent Packaging Group (“we”, “our”, “UBL”) collects, uses, stores, and protects your personal information when you visit our website (https://www.packubl.com) or contact us through email or phone.

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy describes the types of information we collect, how we use it, and the rights you have regarding your data.

2. Types of Information We Collect

(1) Information you provide

This includes, but is not limited to, your name, email address, phone number, company name, and any information you submit through our contact forms or customer service inquiries.

(2) Automatically collected information

When you browse our website, we may collect:

  • IP address, browser type, visit time, page interactions, and device information for analytics and website optimization.
  • Cookies and similar technologies (see Section 7).

(3) Business-related information

This includes product preferences (such as folding machines, cartoning machines, bagging machines), project requirements, customer communication records, technical support requests, and after-sales service information.

3. Purpose of Data Collection

We collect your data for the following purposes:

  • To provide customer support, respond to product inquiries, and coordinate business cooperation.
  • To analyze website traffic and optimize website performance.
  • To schedule product demonstrations, after-sales services, and technical support.
  • To process orders, provide packaging equipment solutions, and improve customer experience.
  • To comply with applicable laws and fulfill regulatory obligations.

4. Data Processing and Protection

We take appropriate technical and organizational measures to ensure the security of your personal data:

  • Access to your information is limited to authorized staff who need it to perform their duties.
  • We use encryption, security monitoring, and backup systems to protect your data from unauthorized access, loss, or disclosure.
  • We do not sell or misuse your personal information.

5. Data Sharing and Disclosure

We do not share your personal information with any third party except in the following circumstances:

  • Legal requirements: If required by law, court order, or government regulation.
  • Service providers: We may share data with trusted partners when necessary (such as logistics, IT service providers, or payment processors). They are obligated to protect your data and may not use it for other purposes.
  • Business operations: To provide after-sales service, technical support, or product delivery.

We never use your personal data for unauthorized commercial purposes.

6. Your Rights (Under GDPR, if applicable)

Depending on your region, you may have the following rights:

  • Right to access: Request copies of the personal data we hold about you.
  • Right to correction: Request corrections of inaccurate or incomplete information.
  • Right to deletion: Request deletion of your personal data under certain conditions.
  • Right to restriction: Ask us to limit the processing of your data.
  • Right to objection: Object to certain data processing activities.
  • Right to data portability: Request transfer of your data to another organization.

To exercise these rights, please contact us via the details below.

7. Cookies and Similar Technologies

We use cookies to:

  • Improve website performance
  • Analyze visitor data
  • Provide a better browsing experience

You can disable cookies in your browser settings, but some website features may not function properly.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any personal data.

9. Updates to This Policy

We may update this Privacy Policy based on business needs or legal changes. Updated versions will be posted on our website. Continued use of our website means you accept the updated terms.

10. Contact Us

If you have any questions, concerns, or data-related requests, please contact us: